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Free Advertising Policy
Free means free: free of charge, but also free of support. Free adverts are provided on a self-service basis only, supported by a set of automated tools that enable you to submit, edit, delete, and retrieve password reminders without the assistance of Silicon Ink staff. Please do not contact us seeking customer service assistance for free adverts. We do not post, edit or delete free adverts manually.
Silicon Ink Feature Advertisements can be paid for with most major credit cards and some direct debit cards. Advertisements can be paid for in Euro, Sterling, US Dollars, New Zealand Dollars, Canadian Dollars, Australian Dollars or South African Rand.
All adverts can be renewed prior to expiry after six months. A notification email is sent to the email address listed with the advert, seven days prior to the expiry date. During this last week, both feature and free advertisements can be renewed by logging into the Ad Manager, and clicking the renew button next to the expiring advert. Basic ads are renewed free of charge, and feature advertisements are renewed at the prevailing rate for online advert submissions.
Your Right to Cancel
The Silicon Ink advertising service starts immediately upon acceptance and publication of your listing by Silicon Ink staff. In the case of paid advertisements, your right to cancel and request a refund ends when the advert is published live on our system. You will receive a separate notification by email upon acceptance and publication. Subject to circumstance, refund requests after publication will be considered entirely at our discretion.